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First Citizens personal, business, CIT and former SVB accounts

Convert a First Citizens Bank statement to Excel, CSV or QuickBooks

Whether your First Citizens statements come from Digital Banking, Commercial Advantage or Go by First Citizens (the former SVB platform), convert the PDFs to Excel, CSV, QuickBooks or Quicken, each checked against its own totals.

  • Digital Banking, Commercial Advantage and Go statements
  • SVB-branded and First Citizens months in one account
  • Each statement checked against its totals
  • Excel, CSV, QBO and QFX output
first-citizens-statement-march.pdf
TransactionAmount · Balance
Checking running balance · row 1 of 6

3 years

of deposit statements in Go

Former SVB accounts; 7 years retained

13 months

of activity in Commercial Advantage

About 390 days

.qbo · .qfx

Web Connect from Digital Banking

Business history also in Excel formats

7 years

of statements and check images

Commercial Image Archive

The short answer

Can you export a First Citizens Bank statement to Excel?

Yes, in two ways. First Citizens lets you download transactions yourself: Digital Banking produces Web Connect .qbo and .qfx files, Digital Banking for Business downloads history in Excel formats, Commercial Advantage exports CSV, BAI and OFX, and Go by First Citizens exports CSV, OFX, QBO, QFX, PDF and BAI. Each covers a limited window. A statement that has to match exactly, or a period older than the download reaches, comes from the PDF, and converting it gives you the same Excel, CSV or QuickBooks file.

This page is about First Citizens Bank, the US bank (First-Citizens Bank & Trust Company), which has taken in CIT and Silicon Valley Bank. It is not First Citizens Bank of Trinidad and Tobago or any similarly named community bank.

Statements sit under Statements & Documents in Digital Banking, under eStatements in Commercial Advantage, and under Reports & Statements in Go by First Citizens. Each platform keeps a different amount of history, so save the PDFs you need before they age out.

Watch for this

One bank, three platforms, and an SVB logo on half the history

A First Citizens client can have statements from three different systems. Personal and small business accounts use Digital Banking. Treasury clients, including former CIT clients, use Commercial Advantage, which keeps about 13 months of transaction activity. Former Silicon Valley Bank clients use Go by First Citizens, which keeps three years of deposit statements, and whose statements from before the transition still carry the SVB name. A run of statements for one account can therefore switch branding partway through, and a bookkeeper who treats the SVB-branded months as a different bank ends up with two accounts in QuickBooks for one. The converted files keep the account number as the link: convert every statement for the account, whatever the logo, into the same account in your software, and check each one against its own totals.

Sample statement

What a First Citizens statement looks like

Hover or tap a number to see what each part means for a conversion.

First Citizens business checking statement (illustrative; First Citizens publishes no sample, so headings are generic)

First Citizens Bank

Business checking · ending 3086

Statement period 09/01/2026 – 09/30/2026

RIVERA ROBOTICS INC · Page 1 of 3

Account summary

Opening balance 09/01/2026
$48,210.00
Deposits and credits (3)
+$62,400.00
Withdrawals and debits (4)
−$41,786.35
Closing balance 09/30/2026
$68,823.65

Deposits and credits

DateDescriptionAmount
09/02INCOMING WIRE NORTHBRIDGE VENTURES LP50,000.00
09/15STRIPE TRANSFER ST-8QK212,320.00
09/30INTEREST PAYMENT80.00

Total deposits and credits$62,400.00

Withdrawals and debits

DateDescriptionAmount
09/05GUSTO PAYROLL NET PAY28,640.00
09/10AWS AMAZON WEB SERVICES4,912.35
09/19CHECK 22078,200.00
09/30ACCOUNT ANALYSIS FEE34.00

Total withdrawals and debits$41,786.35

Illustrative layout. The sections and columns follow a real First Citizens Bank statement; the names and numbers are made up.

Native export

What First Citizens lets you export

Each route has a job. Converting the statement is for everything the platform downloads do not reach.

QBOQFXCSVOFXBAI

Platform downloads

The platform’s window

Digital Banking: Web Connect .qbo and .qfx, and Excel for business. Commercial Advantage: BAI, CSV, OFX and MT940/942. Go: CSV, OFX, QBO, QFX, PDF and BAI.

Where it stops: About 13 months in Commercial Advantage, presets up to 90 days in Go, not published in Digital Banking, and never aligned to a statement period.

PDF

Statements

13 months to 7 years, by platform

Statements & Documents in Digital Banking, eStatements in Commercial Advantage, Reports & Statements in Go, and Commercial Image Archive for seven years.

Where it stops: A PDF only. Getting the rows into Excel or QuickBooks means converting it.

XLSXCSVQBOQFXOFXQIF

Converting the statement with VouchRow

Any statement you have

The PDF becomes rows in the format your software takes, checked against the statement’s totals, whether it carries the SVB or First Citizens name.

Where it stops: Needs the statement PDF. A period no platform still shows has to be requested from First Citizens first.

How far back

How far back each First Citizens option reaches

Each platform keeps a different stretch, and Digital Banking does not publish its figure.

Digital Banking statements (personal and business)

Not published

First Citizens does not state how many months are online. Check Statements & Documents.

Commercial Advantage transaction activity

About 13 months

About 390 days. Statement history is 13 months in the navigation guide, 16 in the FAQ.

Go by First Citizens deposit statements

3 years

Deposit and Account Analysis Statements; loan and card statements 24 months; 7 years retained on request.

A dashed bar means the bank does not publish a figure; check your own online banking.

Step by step

How to convert a First Citizens Bank statement

  1. 1Save the statements from your platformIn Digital Banking, open Statements & Documents. In Commercial Advantage, use eStatements search. In Go by First Citizens, open Reports & Statements, then Statements, where up to 100 account statements download at once.
  2. 2Keep each account together, whatever the logoFormer SVB accounts have SVB-branded statements from before the transition and First Citizens-branded ones after. They are the same account; batch them together.
  3. 3Upload and convertSign in to VouchRow and add the PDFs. Digital statements convert in batches. A scanned paper statement is read with OCR, one at a time. A password-protected PDF is unlocked in your browser; the password is never sent.
  4. 4Check each statement against its totalsThe rows must run from the opening balance to the closing balance and match the printed credit and debit totals. If not, VouchRow shows the dollar difference, and clicking any row shows its line on the PDF.
  5. 5ExportExcel or CSV to review, QBO for QuickBooks, QFX or QIF for Quicken, or the Xero CSV preset.

Formats

Where is your First Citizens data going?

Pick the destination. The advice changes with it.

First Citizens Bank statement to Excel

An .xlsx with one row per deposit, wire, check and debit: date, description, check number where there is one, and a signed amount. Credits come out positive and debits negative, so the column sums to the change between opening and closing balance.

For a former SVB account, convert the SVB-branded and First Citizens statements in one batch and sort by date: the periods line up end to end, each starting where the last one closed.

PDF to Excel

Statement layout

How a First Citizens statement is laid out

The facts to check against the statement in front of you. Accounts covered: Personal checking and savings (Primary, Prestige and Premier Checking), Small business checking in Digital Banking for Business, Commercial and former CIT treasury accounts in Commercial Advantage, Former Silicon Valley Bank accounts, now First Citizens Innovation Banking, in Go by First Citizens.

PlatformsDigital Banking, Commercial Advantage and Go by First Citizens each issue and store statements on their own terms
SVB statementsStatements from before the SVB to First Citizens transition keep SVB branding; later ones carry First Citizens branding
Sample statementFirst Citizens does not publish one. Check the section names and columns on your own statement
Running balanceGo by First Citizens shows a running balance online for a single account; check whether your PDF statement prints one
Account analysisGo by First Citizens issues Account Analysis Statements separately from deposit statements, both kept 3 years online

Why it works

Built for First Citizens’ three platforms

Any platform’s statements

Digital Banking, Commercial Advantage and Go by First Citizens statements are each read as what they are and checked against their own totals.

SVB history joined up

SVB-branded statements from before the transition convert into the same account as the First Citizens ones that follow.

Past the platform’s window

Commercial Advantage keeps about 13 months of activity and Go three years of statements. Saved PDFs from before that convert the same way.

Checked against the totals

Opening balance plus credits minus debits must equal the closing balance, and a mismatch is shown in dollars.

Analysis statements kept apart

Account Analysis Statements are a fee breakdown. Only the analysis charge on the deposit statement belongs in the account.

Every row traced to its line

Click a row and the PDF opens at the line it came from, which is what an auditor or lender reviewing an SVB-era account needs.

Checked before export

A misread digit is caught on its own row

Every conversion is tested against the statement: the running balance on every row, page subtotals, opening plus movement against closing, the printed credit and debit totals, and the transaction count. When a number does not add up, VouchRow names the row and highlights the line it came from on the PDF.

Arithmetic only: it verifies amounts, balances and totals, not descriptions or dates, and two errors that cancel out would pass. The source-line link covers the rest.

How the checks work

Running balance check

RowAmountBalance
  • POS AMAZON MKTPLACE−86.4316,604.12
  • CHECK #1042−1,250.0015,354.12
  • ZELLE FROM J MORALES+640.0015,994.12

Every row agrees with the balance printed beside it.

SVB and CIT

What happened to Silicon Valley Bank and CIT statements

In Q4 2026 First Citizens moved its commercial brands under its own name. Silicon Valley Bank’s Technology and Healthcare Banking division is now First Citizens Innovation Banking, SVB Global Fund Banking is First Citizens Fund Banking, and CIT Commercial Services is First Citizens Working Capital Finance. All are divisions of First Citizens Bank.

Former SVB business clients use Go by First Citizens, the platform SVB’s own online help pages now redirect to. First Citizens says historical statements generated before the transition continue to display SVB branding, and that SVB accounts are not currently serviced in First Citizens branches. Go keeps up to three years of Deposit Account Statements and Account Analysis Statements, 24 months of loan and card statements, and up to seven years of statement history in total; anything not online is requested from your support team.

Former CIT treasury clients moved to Commercial Advantage, where First Citizens’ transition notes said the last 13 months of statements transferred automatically and records going back seven years are available on request.

Digital Banking

Personal and small business statements in Digital Banking

Personal Digital Banking offers paperless statements for First Citizens checking, savings, credit card and home equity line accounts, and the mobile app gives access to account statements and tax documents. Digital Banking for Business keeps statements and tax documents under Statements & Documents. First Citizens does not publish how many months of statements either keeps online; check Digital Banking for the earliest one shown.

Statements open in a pop-up window, so a pop-up blocker is the usual reason a statement will not display; First Citizens also suggests installing Adobe Acrobat Reader. Small businesses that need older statements and paid check images can use Commercial Image Archive, which keeps up to seven years of both.

QuickBooks and Quicken

First Citizens with QuickBooks and Quicken

First Citizens’ Intuit instructions cover QuickBooks Online through Express Web Connect or Web Connect, QuickBooks for Windows and Mac through Web Connect, and Quicken through Express Web Connect or Web Connect. For Web Connect, you download a .qbo or .qfx file from Digital Banking. In Digital Banking for Business, the Quicken file comes from the account’s Filter icon, a Custom Date range and the download arrow, choosing qfx.

Commercial Advantage downloads Quicken and QuickBooks data as OFX, alongside BAI, CSV and MT940/942. Go by First Citizens offers QBO, QFX and OFX for one account at a time; its default reporting period is the last 60 days, with presets up to 90 days and custom dates. For periods those downloads no longer reach, convert the statements to QBO or QFX and import them into the same account; transaction IDs keep any overlap from doubling.

Commercial

Commercial Advantage history and downloads

Commercial Advantage keeps about 390 days, or 13 months, of transaction activity. On statements, First Citizens’ own documents differ: the July 2026 navigation guide says statement history is limited to 13 months, while the Commercial Advantage FAQ says eStatement reports are available for up to 16 months. Save statements before the 13-month mark to be safe; older ones are requested from customer service.

Downloads come in BAI, CSV, Custom CSV, ISO cash management, Quicken/QuickBooks (OFX) and SWIFT MT940/MT942, depending on each user’s permissions. These cover the reporting window. Converting the statement PDFs covers every period you saved, in the same formats your software takes.

Troubleshooting

Common First Citizens conversion problems

Most First Citizens problems come from the platform changes rather than the statements themselves.

  • Two QuickBooks accounts for one SVB account: SVB-branded and First Citizens-branded statements were imported as different banks. Map them to one account.
  • Duplicates after reconnecting QuickBooks: First Citizens warns that overlapping dates in a new download can duplicate. QBO files with transaction IDs let QuickBooks spot the repeats.
  • Analysis fees counted twice: the Account Analysis Statement was converted into the deposit account. Only the analysis charge on the deposit statement belongs there.
  • Statements missing from Commercial Advantage: history is about 13 months there. Older statements are requested from First Citizens.
  • A statement will not open: allow pop-ups for Digital Banking, then save the PDF before converting.
  • Wrong bank: First Citizens Bank of Trinidad and Tobago is a different bank with different statements.

Side by side

First Citizens’ downloads vs converting the statement

First Citizens downloadsConverting the PDF statement
How far backAbout 13 months in Commercial Advantage; Go presets up to 90 days or custom dates; Digital Banking not publishedAny statement you saved, from any platform
FormatsQBO, QFX, Excel (Digital Banking); BAI, CSV, OFX, MT940 (Commercial Advantage); CSV, OFX, QBO, QFX, BAI (Go)Excel, CSV, QBO, QFX, OFX, QIF, IIF, Tally XML
SVB-era periodsOnly what the platform still holdsSVB-branded statements convert the same way
Matches the statement periodOnly if you pick the exact datesAlways: one statement, one period
Checked against the statementNoAgainst the opening, closing and printed totals
Proof for a reviewerA list of rowsEvery row linked to its line on the PDF

Before you import

After converting a First Citizens statement, check these

  • Each statement balancesOpening balance plus credits minus debits equals the closing balance. If not, the difference is shown.
  • One account across the rebrandSVB-branded and First Citizens statements for the same account went into the same account in your software.
  • No analysis statement rowsOnly the analysis fee is in the deposit account; the Account Analysis Statement is a breakdown.
  • Wires and transfers kept wholeLong wire descriptions stay on one row with their amount, not split into extra lines.
  • No overlap with downloadsWhere a converted period meets a downloaded one, QuickBooks or Quicken matched the repeats rather than adding them.
  • Periods end to endEach statement’s opening balance equals the previous one’s closing balance, including across the SVB to First Citizens change.

Downloaded activity and statements are not the same thing

Every large US bank offers two different exports, and people reach for the wrong one constantly. Downloadable account activity — CSV, and often QFX or OFX — covers a recent window, typically a few months, and stops. Statements are PDFs, are issued per period, and go back years. If you need last March, the activity export will not have it and the statement will; converting the PDF is how that gap is closed.
Suggested format

QBO for First Citizens

All three First Citizens platforms already feed QuickBooks (Web Connect .qbo in Digital Banking, OFX in Commercial Advantage, QBO in Go), so a converted QBO for older periods lands in the same QuickBooks account the same way.

Who uses it

Who converts First Citizens statements

01

Startups that banked with SVB

Three years of SVB-branded and First Citizens statements converted into one QuickBooks or Xero account for a diligence or audit.

02

Small business bookkeeping

Digital Banking for Business statements converted to QBO for the months the Web Connect download no longer covers.

03

Treasury teams on Commercial Advantage

Statements older than the 13-month window turned into CSV or Excel for year-end reconciliation.

04

Loans, divorce and estates

Personal checking statements in Excel, every row traceable to the PDF First Citizens issued.

FAQ

First Citizens statements: questions

How do I export a First Citizens Bank statement to Excel?

Digital Banking for Business downloads transaction history in Excel formats, and Go and Commercial Advantage export CSV. For a full statement, or an older period, save the statement PDF and convert it here to Excel or CSV, checked against the statement’s totals.

How do I get a bank statement from First Citizens Bank?

In Digital Banking, open Statements & Documents. Commercial Advantage users search eStatements, and former SVB clients use Reports & Statements in Go by First Citizens. Each statement downloads as a PDF.

How do I get a First Citizens bank statement in the app?

First Citizens says its mobile app gives access to account statements and tax documents. If a statement will not open on the web, allow pop-ups for Digital Banking and make sure Adobe Acrobat Reader is installed.

How far back can I get First Citizens statements online?

It depends on the platform. First Citizens does not publish a figure for Digital Banking; check online. Commercial Advantage keeps about 13 months, and Go by First Citizens keeps three years of deposit statements, with up to seven years retained on request. Commercial Image Archive holds seven years of statements and check images.

What happened to my Silicon Valley Bank statements?

SVB is now part of First Citizens (its Technology and Healthcare Banking division is First Citizens Innovation Banking). Statements from before the transition keep SVB branding and stay in Reports & Statements in Go by First Citizens for up to three years online. Convert them into the same account as your newer statements.

Does First Citizens work with QuickBooks and Quicken?

Yes. Digital Banking supports Express Web Connect and Web Connect (.qbo and .qfx files), Commercial Advantage exports OFX, and Go exports QBO and QFX. For older periods, convert the statement PDFs to QBO or QFX.

Are e-statements available for all First Citizens accounts?

First Citizens offers paperless statements for checking, savings, credit card and home equity line accounts in Digital Banking. Go by First Citizens keeps deposit, analysis, loan and card statements online.

Is this First Citizens Bank Trinidad?

No. This page is about First Citizens Bank in the US (First-Citizens Bank & Trust Company). First Citizens Bank of Trinidad and Tobago is a separate bank.

Convert your First Citizens statements

Upload the PDFs from Digital Banking, Commercial Advantage or Go, check each against its totals, and export Excel, CSV, QBO or QFX.